Just Another Day at the Office?

Today I had someone who was VERY unhappy with our call.

That happens from time to time, but this one took me a
little by surprise. We had a good first call recently,
and I thought things went relatively well. They seemed
to go well enough that he apparently spent some time
here, and bought a few files.

Today he called me, and apparently we didn't understand
each other. He said that I didn't do hypnosis with him,
and that was in an email after he abruptly ended our call.

I replied with my perspective which included the idea that
he could have told me during the call that things weren't
going the way he wanted them to. In part he replied,
"Taking time during a call to tell you its not going well is
ridiculous. It stops the action, eliminates the trance, and
typically offends one party or the other. That's why parameters
are set at the beginning of a call. Either you have the skills
or you don't."

First of all, he is making assumptions about taking the
time to provide feedback. Perhaps that is his experience,
however, I have said many times that feedback is an
important part of the process. Secondly, feedback has
nothing to do with parameters, which has nothing to
do with perceived skills, or lack thereof.

He was unhappy, and so many other things were brought
into the equation. How many times do we collapse things
in the way that this guy did?

It is very difficult to have a satisfying conversation of
any type when so many things are collapsed together.
The knots can be endless. He was unhappy with the
outcome. I got it. That's all he had to say. Instead he
went on the attack.

I am truly sorry when things like this happen. I never
want people to be dissatisfied by the work I do. However,
misunderstandings and miscommunications can happen,
and the only way to resolve them is to communicate and
give feedback. I consider feedback a necessary part of
the process, and oftentimes it is the one thing that can
make the difference between someone who is super
satisfied, and someone who leaves unhappy.

Do yourself a favor and speak up whenever it comes to
hypnosis, or anything that is important to you. Often
communication can leave something to be desired which
is why I think so many just avoid it all together. However
it is an incredibly effective tool for getting things done
when we know how to do it, and it is especially helpful
in times when we might feel disenchanted.

Ironically, the next email I got was from another caller
that I have spoken with many times. He was thanking
me for a couple of very short (less than 5 minute)
personal recordings that seemed to be very powerful
and helpful to the purpose they were created for.

I may have a goddess name, but I am human. I am not
perfect. I try my best, and sometimes you just gotta
work with me.

Thanks for reading/listening, and have a great night.